Dear Bucerias Customers:

Here are the changes we are making at the Bucerias zone:

Changes on Bucerias Offices

Due to company's growth we've made the following changes to offer you a better service, starting on August 1st.

All your questions and/or problems you might have, will be held exclusively on 01-800-509-9750 phone number at no cost for you, 24 hours a day, 365 days a year.

For your conveninece, the invoices for PVNET's services will now be delivered at your home the first 5 days of each month. You will be able to pay this invoices either by the Internet or at the following banks:

A) Banamex Bank (any Banamex Bank) and if you have an account with Banamex, you can pay on line in the bank's web site at: www.banamex.com.mx

B) Bital Bank (any Bital Bank) and if you have an account with Bital, you can pay on line in the bank's web site at: www.bital.com.mx

C) Serfin Bank (any Serfin Bank) and if you have an account with Serfin, you can pay on line in the bank's web site at: www.serfin.com.mx

D) Credit Card (automatic charge to your credit card)

E) PVNet Offices, address:

Blvd.. Francisco Medina Ascencio # 1692
Col. Olímpica
Puerto Vallarta, Jal
Tel: (322) 22-31127

Soon you will be able to make on line payments at our web site

Because of these changes, Bucerias' Customer Service will be closed from August 1st. Just the Customer Service will be closed, your dial-up conection service will remain the same.

Customer Service working hours for the month of July will be from 9:00 am to 2:00 pm

If you have any comments or questions about this changes, give us a call at +52 (322) 223-1127, 01-800-509-9750 TOLL FREE (Nayarit Area) o write to internetservices@pvnet.com.mx and we will happily answer your questions.

Regards.

PVNET Customer Service
internetservices@pvnet.com.mx